Looking for reliable WordPress support, website maintenance, or help with a slow or broken website? Below are answers to some of the most common questions about the services offered by Douglas WordPress Support.
Frequently Asked Questions
I provide WordPress support, website design, development, maintenance, troubleshooting, SEO improvements, speed optimisation, and website audits for businesses across Suffolk, Essex, Norfolk, Cambridgeshire, Hertfordshire, London, and the wider UK.
Whether you need a completely new website, help fixing an issue, or ongoing support for an existing WordPress site, I offer a friendly, one-to-one service tailored to your business.
WordPress is my main speciality and the platform I work with most often. I focus on WordPress because it offers flexibility, strong SEO potential, and excellent long-term scalability for businesses.
I can also assist with related areas including hosting advice, domain setup, website migrations, email configuration, analytics, performance optimisation, and integrations with third-party services.
Yes. I regularly help businesses resolve issues such as:
- WordPress errors and crashes
- Plugin conflicts
- Broken layouts
- Slow loading pages
- Mobile display problems
- Security and malware issues
- Update failures
- Contact forms not working
- Website recovery after failed changes
If your website has suddenly stopped working or is behaving strangely, I can usually diagnose the issue quickly and recommend the best solution.
Yes. Ongoing WordPress maintenance helps keep your website secure, fast, and reliable.
Maintenance can include:
- WordPress updates
- Plugin and theme updates
- Backups
- Security monitoring
- Performance checks
- Fixing compatibility issues
- General content updates and support
Many businesses prefer having someone they can contact directly when they need help rather than relying on large agencies or overseas support teams.
Yes. I provide practical SEO improvements designed to help your website perform better in Google search results.
This can include:
- Technical SEO improvements
- Site speed optimisation
- Mobile usability improvements
- Meta titles and descriptions
- Structured page layouts
- Internal linking
- Image optimisation
- Local SEO
- Content recommendations
I focus on building solid long-term foundations rather than quick fixes or risky SEO tactics.
Yes. Website audits are a great way to identify hidden issues affecting your website’s performance, SEO, speed, usability, or security.
A website audit can help uncover:
- Slow loading pages
- SEO problems
- Technical errors
- Poor mobile performance
- Broken links
- Accessibility issues
- Outdated plugins or themes
- Design and user experience weaknesses
The audit provides clear, understandable recommendations without confusing technical jargon.
Working with a local, experienced UK-based developer means you benefit from:
- Clear communication
- Direct contact with the person doing the work
- Faster response times
- Honest advice
- No long-term contracts
- No outsourcing
- Better understanding of UK businesses and customers
Unlike some low-cost website services, you retain ownership of your website and are not tied into expensive ongoing contracts or restrictive platforms.
Yes. If your current website feels outdated, slow, difficult to use, or no longer reflects your business properly, I can help redesign and modernise it while improving performance and SEO.
This could involve:
- Refreshing the design
- Improving mobile responsiveness
- Updating content structure
- Speed optimisation
- Improving calls-to-action
- Better SEO foundations
- Simplifying navigation
Website costs vary depending on the size and complexity of the project.
A simple brochure-style website will cost less than a larger custom WordPress build with advanced functionality, integrations, or e-commerce features.
I provide honest, transparent pricing with no unnecessary upselling or hidden fees.
Yes. Although based on the Suffolk and Essex border, I work with businesses throughout East Anglia, London, the South East, and across the UK.
Most projects can be managed remotely through email, phone, and video calls.
Timescales vary depending on the scope of the project, but smaller websites can often be completed within a few weeks.
Larger or more complex websites may take longer depending on features, content, and client feedback.
I always aim to provide realistic timescales and clear communication throughout the project.
Yes. You retain ownership of your website, domain, and content.
Unlike some website providers, I do not lock clients into proprietary systems or long-term contracts.
You have full control over your website and hosting.
Yes. Website speed is important for both SEO and user experience.
I regularly optimise WordPress websites by improving:
- Image compression
- Caching
- Core Web Vitals
- Script loading
- Font loading
- Database efficiency
- Hosting performance
- Mobile performance
A faster website can improve both Google rankings and conversion rates.
The best place to start is with a conversation about your website, business goals, and any problems you’re experiencing.
Whether you need a new website, ongoing support, or help fixing a problem, I can recommend the most practical next steps.